Cre8tool Help

FAQ

Click on a Question to see the Answer

Logging In & Account Information

I want to change my password, can I reset it?

Yes! To reset your password, start from the Login page and click the Forgot Password link. You will be prompted to enter your Login Email Address. Once you submit your Login Email Address, you will be emailed a Password Reset link. This link will be valid for 24 hours. Clicking this link will take you to the Password Reset form where you can choose a new password and get logged in.

I forgot my password, can I reset it?

Yes! To reset your password, start from the Login page and click the Forgot Password link. You will be prompted to enter your Login Email Address. Once you submit your Login Email Address, you will be emailed a Password Reset link. This link will be valid for 24 hours. Clicking this link will take you to the Password Reset form where you can choose a new password and get logged in.

How do I change my contact information?

Contact Information for your website is the same as your Account Information. In your Cre8tool Panel, select My Account under your Profile Image. In the Account Information Editor, you can update all of your Contact Information, including add a street address and designate a separate email address for your contact form. Click the Save Changes button to finalize your changes. When you are done, close the Editor by clicking the close button (×) in the top right corner.

Colors & Fonts

Can I change my website colors?

Yes! In your Cre8tool Panel, select the Color option under your Design menu heading. In the Custom Color Editor, you will see a swatch of your current color. Click the swatch and pick a new color from the color picker. Click the Choose button to close the color picker. Now click the Save Changes button to save your changes. When you are done, close the Editor by clicking the close button (×) in the top right corner.

Can I change my website fonts?

Yes! In your Cre8tool Panel, select the Fonts option under your Design menu heading. In the Custom Fonts Editor, you will see a list of what text elements can be updated. For each element (Navigation, Titles, Sub Titles, and Body Text), you can customize the font type, size, style, and color. Now click the Save Changes button to save your changes. When you are done, close the Editor by clicking the close button (×) in the top right corner.

Links

How do I add my social media links?

Social Media Links are part of your Account Information. In your Cre8tool Panel, select My Account under your Profile Image. In the Account Information Editor, click the Update Social Links button. Enter the URL for any social (or professional) account links you want to display on your website. Now click the Save Changes button to save your changes. When you are done, close the Editor by clicking the close button (×) in the top right corner. You can add any of the following accounts:

Can I change my website navigation?

Yes! You can edit the Title of each Navigation Link. In your Cre8tool Panel, select the Navigation option under your Design menu heading. You will see a button for each Navigation Link - click the button for the Navigation Title you want to change. In the Navigation Title Editor, enter your new title and click the Save Changes button. When you are done, close the Editor by clicking the close button (×) in the top right corner.

Misc

How do I add my Google Analytics code?

Log into your Cre8Tool Dashboard. Click on "Settings" in the left side menu. Click on "Analytics" in the "Settings" sub-menu. Enter your UA code in the form in the modal and click "Save."

Content & Images

How do I add content?

In your Cre8tool Panel, select the Sections menu option. You will see a button for each Section - click the button for the Section you want to edit. In the Section Content Editor, you can enter a new title, sub-title, and body text. Now click the Save Changes button to save your changes. When you are done, close the Editor by clicking the close button (×) in the top right corner.

How do I add my logo?

In your Cre8tool Panel, select the Logo option under your Design menu heading. In the Logo Editor, click the Image Upload button. Now click on your current logo image, or the placeholder logo image, and choose an image from your computer to upload. Now you can click the Save Changes button to finalize your new logo. When you are done, close the Editor by clicking the close button (×) in the top right corner.

I don't have a logo. Can I use a Text Logo?

Yes! In your Cre8tool Panel, select the Logo option under your Design menu heading. In the Logo Editor, click the Insert Text button. Enter your text (your name or the name of your company, for example) and customize the font type, size, style, and color. Now click the Save Changes button to save your changes. When you are done, close the Editor by clicking the close button (×) in the top right corner.

How do I add my profile picture?

In your Cre8tool Panel, select the Profile Image option under your Design menu heading. In the Profile Image Editor, click on your current profile image, or the placeholder image, and choose an image from your computer to upload. Next you can either edit your new Profile Image with effects and cropping, or you can click the Save Changes button. If you choose to edit your image, click the Save Changes button when you're finished. Now close the Editor by clicking the close button (×) in the top right corner.

Can I update my background images?

Yes! Background Images can be customized with your own images. In your Cre8tool Panel, select the Images option under your Design menu heading. In the Images Editor, click on the image you want to update, and choose an image from your computer to upload. Repeat for the second Background Image. Next you can either edit your new images with effects, or you can click the Save Changes button. If you choose to edit your images, click the Save Changes button when you're finished. Now close the Editor by clicking the close button (×) in the top right corner.

Listings

What are Featured Listings and why are they awesome?

Featured Listings are awesome! The Listings section of your website is specially programmed to optimize the layout depending on how many listings you have. For example, a single listing takes the full width of the page. If you have two or four listings, they will be displayed in twos. If you have three, five, or six listings, they will be displayed in threes. If you have more than six listings, a View More Listings button will appear beneath the first six. This is where Featured Listings come in. When you have more than six listings, you can designate which six you want to appear at the top, "above the fold" so to speak. From either the New Listing form, or the Listing Editor, simply click the checkbox for to add Featured status on any listing.

How do I add listings?

Adding listings is more simple than you might expect :) In your Cre8tool Panel, select the Listings menu option. In the Listings Editor, click the Add Listings button (if you have already added listings, they appear here as well). You are now in the New Listing form. You can add many details here; the only required fields are Price, Listing Title, Property Address, and Description. To add a Property Image, click the placeholder image, and choose an image from your computer to upload. Add your property details and click the Save New Listing button. When you are done, close the Editor by clicking the close button (×) in the top right corner.

How do I add images to listings?

To add a Property Image to a listing you already created: In your Cre8tool Panel, select the Listings menu option. In the Listings Editor, hover your mouse over the property you want to add an image to. Click the Edit Listing button that appears. In the Listing Editor, click on the placeholder image, and choose an image from your computer to upload. Click the Save Changes button to finalize your new Property Image. When you are done, close the Editor by clicking the close button (×) in the top right corner.

To add a Property Image to a new listing: See How do I add listings? for help getting to the New Listing form. From the New Listing form, click the placeholder image, and choose an image from your computer to upload. Add the rest of your property details and click the Save New Listing button. When you are done, close the Editor by clicking the close button (×) in the top right corner.

Can I change a listing image?

Yes! In your Cre8tool Panel, select the Listings menu option. In the Listings Editor, hover your mouse over the property for which you want to change the image. Click the Edit Listing button that appears. In the Listing Editor, click on your current Property Image, and choose an image from your computer to upload. Click the Save Changes button to finalize your new Property Image. When you are done, close the Editor by clicking the close button (×) in the top right corner.

Can I delete listings?

Yes! In your Cre8tool Panel, select the Listings menu option. In the Listings Editor, hover your mouse over the property you want to remove. Click the Remove button that appears. You will be prompted to confirm this action, and once confirmed, you will not be able to undo this action. We are working on adding an undo feature in our next update.

How do I edit listing information?

In your Cre8tool Panel, select the Listings menu option. In the Listings Editor, hover your mouse over the property you want to edit. Click the Edit Listing button that appears. In the Listing Editor, add, edit, and remove any information you need to. Now click the Save Changes button to save your changes. When you are done, close the Editor by clicking the close button (×) in the top right corner.